Premium Client Manager

Responsibilities

• • Manage a portfolio of Premium clients, ensuring personalized and high-quality service.
  • Analyze clients’ financial needs and offer appropriate banking solutions.
  • Perform active and cross- selling tailored to client needs.
  • Promote the use of the bank’s products and services taking into account the clients’ interests.
  • Build and maintain trusted relationships with clients.
  • Coordinate with internal departments to ensure effective customer service.
  • Handle necessary documentation.
  • Prepare periodic reports and other duties based on job responsibilities.

Necessary requirements

• • Higher education in Economics, Finance, Banking or related fields.
  • At least 1 year of work experience in the banking sector.
  • Strong communication and negotiation skills.
  • Customer-focused mindset.
  • Ability to orientate quickly.
  • Flexibility.
  • Good knowledge of Russian and English languages (both written and verbal).