Job responsibilities

• • Providing proper service to non-resident VIP customers in accordance with high standards in Russian and English.
  • Collection, identification (KYC), verification, entry of necessary documents of customers in the appropriate system
  • Opening and maintenance of customer accounts and cards, implementation of settlement operations,
  • Identifying customer needs, attracting new customers
  • Implementation of non-cash transactions,
  • Remote service for customers already registered online.
  • Phone and email answering skills.

Necessary requirements

• • Higher education
  • Knowledge of banking Services and Products
  • Knowledge of banking legislation
  • At least 1 year banking experience in customer service
  • Document management skills
  • Data Entry Skills
  • Digital/Mathematical literacy
  • Detail oriented skills, ability to organize work correctly.
  • Ability to work in a team
  • Knowledge of AS
  • Computer skills
  • Excellent knowledge of Armenian, Russian and English