Performance Management Senior Specialist

Key Responsibilities

• • Ensure accurate, timely, and methodology-compliant implementation of the full performance management cycle within the Bank (goal setting and evaluation phases, feedback provision, competency assessment, etc.).
  • Conduct regular reviews/diagnostics of the performance management system, identify improvement opportunities, and propose development initiatives.
  • Support employees and managers in application of performance management tools, objective formulation, and evaluation processes.
  • Ensure the smooth and effective operation, development, and issue resolution of the Performance Management Information System.
  • Analyze performance evaluation results and prepare managerial reports and analytical materials.
  • Participate in the development of performance-based compensation systems.
  • Participate in the development and implementation of the job grading system within the Bank.
  • Participate in the development, review, and alignment of job descriptions with banking standards.
  • Participate in the implementation of the succession planning process within the Bank.
  • Support the development and implementation of HR policies and procedures.
  • Participate in other organizational development, efficiency improvement, and change management initiatives.

Required Qualifications

• • Higher education in Human Resource Management, Economics, Finance, Business Administration, or related fields.
  • At least 2 years of experience in the HR field; experience in banking or the financial sector is preferred.
  • Strong knowledge of strategic HR management and modern organizational development approaches.
  • Experience in developing and supporting an already implemented performance management system will be considered an advantage.
  • Proficiency in MS Excel, PowerPoint, and HR Information Systems (HRIS).
  • Excellent command of Armenian and English; good knowledge of Russian.
  • Strong knowledge of modern performance management approaches, including OKRs and KPIs.
  • High analytical skills and ability to work with data.
  • Systemic thinking.
  • Growth mindset with a strong desire and ability for continuous development and learning.
  • Excellent communication skills.
  • High emotional intelligence and empathy.
  • Willingness to take ownership of processes.
  • Strong attention to detail.
  • Ability to work in a team and maintain confidentiality.
  • Time management skills.
  • High sense of discipline and responsibility.