Card Fraud Monitoring Specialist (Night Shift)

Job responsibilities

• • Perform real-time monitoring of transactions made with cards issued by the Bank and recorded in the SmartVista system.
  • Conduct daily monitoring of transactions registered in the SmartVista system to prevent fraudulent activities through terminals serviced by the Bank.
  • Review information received from payment and settlement systems and, based on analysis, identify suspicious transactions and potential fraudulent activities.
  • Contact cardholders and conduct inquiries to verify transactions carried out using Bank-issued cards and at merchant service points.
  • Maintain daily reports and records.
  • Perform other duties and assignments as instructed by the immediate supervisor.

Required qualifications

• • Higher education degree.
  • Professional knowledge and skills in payment card operations, fraud prevention, and transaction monitoring will be considered an advantage.
  • Excellent knowledge of MS Office and the HԾ Bank software.
  • Good command of English and Russian languages.
  • Ability to work night shifts.
  • Strong analytical skills.
  • Effective time management skills.