UBPay

- 20,000,000 AMD
- 50,000 USA dollar/euro
- 5,000,000 Russian ruble


The total maximum amount transferred per client per month must not exceed

**General Terms and Conditions for Fast Money Transfers (hereinafter “FMT”) Systems**
- Fast money transfers can be sent and received by both account holders and non-account holders who are individuals aged 18 and above.
- Regardless of the transfer currency, the commission fee is charged to the sender in AMD, calculated at the Central Bank of Armenia exchange rate at the time of the transaction.

**To send a quick money transfer, it is necessary to:**
- Present an identity document
- Provide the recipient’s details
- Sign the transfer confirmation form
- Pay the transfer amount and the commission fee



**To receive a quick money transfer, it is necessary to:**
- Present an identity document
- Provide the fast money transfer verification (unique) number
- Specify the transfer currency and amount
- Sign the transfer receipt confirmation form



**Preferential exchange rates apply for customers receiving transfers via fast money transfer systems.**
- US Dollar: Bank’s non-cash purchase exchange rate at the time of the transaction + 2 AMD
- Euro: Bank’s non-cash purchase exchange rate at the time of the transaction + 2 AMD
- Russian Ruble: Bank’s non-cash purchase exchange rate at the time of the transaction + 0.05 AMD


- For each transfer/remittance/payment, the Bank provides the customer with a receipt confirming the execution of the transfer/remittance/payment.
- In order to comply with the requirements of the Law of the Republic of Armenia on Combating Money Laundering and Terrorism Financing, the Bank, for the purpose of proper customer due diligence, may request additional documents or other information from the customer based on the “Know Your Customer” (KYC) principle, as well as ask additional questions during verbal communication with the customer. For each money transfer sending/payment, the Bank provides the customer with a receipt confirming the execution of the transfer.
- **ATTENTION: “Your Financial Directory”** ([www.fininfo.am](www.fininfo.am)) is an electronic system designed for individuals that facilitates searching and comparing offered services, as well as selecting the most effective option for you.


**Provision of reference**
Information regarding the account, account balance, and transactions performed with or without an account in the Bank’s premises, via email, or through the internet/mobile banking system (including VAT):
- In Armenian language - 2 000 AMD
- In Russian or English languages - 3 500 AMD
- Certificates regarding transactions received/sent via fast money transfer systems - 5 000 AMD
- Provision of certificates/information regarding account transactions, or transactions performed with or without an account, by post (including VAT) - Tariff 2.1 + postal service fee
- Provision of other certificates (including VAT) - 5 000 AMD


**Provision of copies of documents or contracts related to transactions performed with or without an account (including VAT):**
In the Bank’s premises, via email, or through internet/mobile banking system
- Up to 1 year of limitation period - 2 000 AMD
- From 1 to 3 years of limitation period - 5 000 AMD
- Over 3 years of limitation period - 10 000 AMD
- By regular post - Tariff 3.1 + postal service fee
- Delivery of transaction-related documents via DHL (up to 100 g) (including VAT) - 40 000 AMD


- Dispute Resolution Procedure and Protection of Account Holder’s Rights: Disputes and disagreements arising between the parties are resolved through negotiations between the parties, and in case of failure to reach such an agreement, in accordance with the procedure established by the legislation of the Republic of Armenia. The Bank examines the Customer’s complaint-claim, if it was submitted within one year from the moment the Customer learned or could have learned about the violation of his rights. The Bank provides a final response to the complaint submitted by the Customer within 10 (ten) business days. If the Customer is not satisfied with the Bank’s response, the latter may apply to the Financial System Ombudsman within six months, in accordance with the RA Law “On the Financial System Mediator”, or apply to the court in accordance with the procedure established by law.
- In case of delay, non-performance or partial performance of payment and (or) transfer by the Bank, the Bank bears the liability established by the RA legislation.
- THE CUSTOMER HAS THE RIGHT TO COMMUNICATE WITH THE BANK IN THE WAY OF HIS PREFERENCE: BY POSTAL OR ELECTRONIC. RECEIVING INFORMATION ELECTRONIC IS THE MOST CONVENIENT. IT IS AVAILABLE 24/7, FREE FROM THE RISK OF LOSS OF PAPER INFORMATION AND ENSURES CONFIDENTIALITY.
- ATTENTION: YOUR FINANCIAL DIRECTORY [WWW.FININFO.AM](WWW.FININFO.AM) IS AN ELECTRONIC SYSTEM THAT MAKES IT EASY TO SEARCH FOR, COMPARE, AND CHOOSE THE MOST EFFECTIVE OPTION FOR INDIVIDUAL SERVICES.
- During the provision of services, based on the customer due diligence requirement set forth in the RA Law “On Combating Money Laundering and Financing of Terrorism”, the “Know your client” principle, the need to clarify the fact that the Customer is a US taxpayer in accordance with the agreement signed with the US based on the “Foreign Account Tax Compliance Act (FATCA)”, as well as taking into account other various circumstances, the Bank may request additional documents and information from the Customer.
- In accordance with the requirements of the RA Tax Code and the “Common Reporting Standard for Automatic Exchange of Financial Account Information” (CRS), the Bank may collect and transfer certain information on the accounts and tax residency of non-resident customers to the RA State Revenue Committee. In case of failure to provide the required information to the Bank, the Bank will be forced to refuse (suspend) transactions with the Customer's financial accounts in accordance with the requirements of the Tax Code of the Republic of Armenia, with the exception of transactions involving the transfer of funds belonging to the Customer to an account opened in the Customer's name at another financial institution or the provision of funds to the Customer in person.
- Transfers can also be made via the Bank's Internet or Mobile Banking systems, the terms, tariffs and procedure of which can be found in the ["Remote Service"](https://amiobank.am/en/business/all-services-business/online-services) and ["Transfers"](https://amiobank.am/en/tariffs/document/root?source=c291cmNlPWh0dHBzJTNBJTJGJTJGc3RhdGljLmFtaW9iYW5rLmFtJTJGZmlsZXMlMkZjbXMlMkYwM18wNF8yNl9zYWthZ2luX0FSTV81M2ZiYjA5YTAxLnBkZiZ0aXRsZT1udWxsJmlkPTAmZG9jQmxvY2tMaXN0SW5kZXg9MCZkb2NMaXN0SW5kZXg9MA==) sections of the Bank's website. Information on the Mobile Banking service can be found [here](https://www.amiobank.am/mobile-banking).

**Terms**
**Transfer Currency** - Armenian Dram (AMD), Russian Ruble (RUB), US Dollar (USD), Euro (EUR)
**Payment Currency** - Armenian Dram (AMD), Russian Ruble (RUB), US Dollar (USD), Euro (EUR)
**Minimum Amount per Transaction** - 1,000 AMD / 100 RUB / 2 ԱՄՆ USD/Euro
**Maximum Amount per Transaction** - 5,000,000 AMD / 500,000 RUB /10,000 USD/Euro
**Monthly Limit for Total Transactions per Customer** - 20,000,000 AMD / 5,000,000 RUB / 50,000 USD/Euro
**Transfer Processing Time** - Up to 10 minutes
**Additional Information on the UBPay System Website** - [ubpay.am](https://www.ubpay.am/en)



- Money transfers via the UBPay system are carried out in all branches of the Bank and the "Nalbandyan" service center.
- The maximum period for transferring/receiving funds is up to 10 minutes, except for cases when the Bank or the UBPAy system performs additional checks or there are technical failures.

**Change, cancellation and return of transfer requirements**
- The period set for receiving a money transfer is 180 days.
- The Bank makes changes to the transfer requirements within the period set by the System for receiving the transfer, without charging an additional commission fee.
- Changes to the requirements are allowed only in the personal data of the recipient.
- Cancellation of a money transfer can be initiated within 180 days following the transfer. Moreover, in case of submitting a cancellation application within 24 hours after the transaction, both the transferred amount and the commission paid by the sender are subject to refund, and in case of submitting a cancellation application after 24 hours and within 180 days, the commission charged from the sender is not subject to refund.
- An application for the return of funds may be submitted by the sender no earlier than 180 days and no later than 3 years from the date of transfer, if the recipient has not visited the relevant financial institution to receive the amount.
- The return of the transfer is carried out in accordance with the return application submitted by the sender and based on the sender's passport data, without charging an additional commission. In case of return of money transfers, the commission charged from the sender is not refunded.
- Change of validity conditions, transfer cancellation and return are carried out in accordance with the procedure established by the UBPay system, which you can familiarize yourself with here: [ubpay.am](https://www.ubpay.am/en)
- Change of validity conditions, transfer cancellation and return are subject to execution only in the case of not yet paid transfers, upon submission of the relevant application and the sender’s identification document.
- In case of delay, non-execution or partial execution of a transfer made through the UBPay payment system, the sender can contact the UBPay service center by visiting the website [ubpay.am](https://www.ubpay.am/en).
- If the transferred funds have already been paid to the recipient, the Bank is not responsible for the return of the funds.
- In the event that the transferred funds are not received by the recipient within the period specified by the System, the Bank is not responsible for the return of the transferred funds.
- The Bank has the right to refuse to perform the transfer if it does not comply with the requirements of the RA legislation, its own or the cooperating organization’s internal legal acts or international legislation, and is not responsible for the cooperating organization’s refusal, suspension or freezing of the transaction, refund of the amount, failure to provide the amount to the beneficiary due to the application of sanctions, or the timing of the provision.
- The Bank is not responsible for losses arising in the event of a transfer based on incorrect data provided by the client.
- The Bank is not responsible for the consequences arising from the client providing the transfer verification number or a scanned copy of the documents to a third party.





[Information bulletin](https://static.amiobank.am/files/cms/Fast_Money_Transfers_Eng3d829053d09014703f223ad7.pdf)

The following preferential exchange rates apply to clients RECEIVING transfers via international quick money transfer systems 

- Present an identity document
- Provide the recipient’s details
- Sign the transfer confirmation form
- Pay the transfer amount and the commission fee


To send a quick money transfer, it is necessary to:

- Present an identity document
- Provide the fast money transfer verification (unique) number
- Specify the transfer currency and amount
- Sign the transfer receipt confirmation form

To receive a quick money transfer, it is necessary to:

[UBPay](https://www.ubpay.am/en) Armenian payment settlement system for money transfers is a secure and fast money transfer platform for banks and payment organizations in Armenia and around the world.

Transfers are carried out in **one currency** (the sending and receiving currencies are the same).

*The possibility of **two-currency** transfers in the territory of Armenia with a 0% commission fee.

In the case of long-term transfers, when the currency of the amount paid by the sender differs from the currency of the receipt, i.e. the system performs a conversion, no transfer commission is charged, regardless of the amount.

The Bank is supervised by Central Bank of Armenia

In case of any inconsistency between the information published in Russian and English, you need to be guided by Armenian version.
"AMIO BANK" CJSC is not liable for the accuracy of the content of any linked websites, as well as for the advertisements and possible consequences resulted from the use of information provided on the linked websites by the third parties.
Neither is "AMIO BANK" CJSC liable for the accuracy of the content of information linked on the websites of third parties about the terms and fee schedule for the services rendered by the Bank.

© 2026 "AMIO BANK" CJSC
License of the Central Bank of Armenia #40 issued on 10.12.1991
AMIO BANK is the legal successor of ARMBUSINESSBANK.

Transfer country	Currency	Transfer amount	Commission fee
Russian Federation	RUB	100-500,000 Russian ruble	1%
Republic of Armenia*	AMD, USD, EUR, RUB	1,000-5,000,000 AMD 2-10,000 US dollars/USD/Euro 100-500,000 Russian ruble	1%
Greece, Cyprus	EUR	2-10,000 Euro	1.5%
Israel	USD	2-10,000 US dollars/USD	2.2%
Kazakhstan	USD	2-10,000 US dollars/USD	1.8%
Uzbekistan	USD	2-10,000 US dollars/USD	2%

UBPay

Russian Federation

Republic of Armenia*

Greece, Cyprus

Israel

Kazakhstan

Uzbekistan